pr888 Privacy Policy — How We Collect, Use & Protect Your Personal Data

This Privacy Policy ("Policy") is published by pr888 ("pr888", "we", "us", "our") and governs the collection, use, storage, disclosure, and protection of personal data relating to all registered players, website visitors, and prospective users of the pr888 platform available at pr888.ws ("Platform").

pr888 operates under an international gaming licence and is committed to handling all personal data in a manner consistent with applicable data protection principles, including purpose limitation, data minimisation, accuracy, storage limitation, integrity, and confidentiality. We treat your privacy as a fundamental obligation, not an afterthought.

By registering a pr888 account, visiting the pr888 website, or otherwise interacting with the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with this Policy, you must not use the pr888 Platform.

pr888 collects personal data through several channels: directly from you when you register or interact with the Platform; automatically through your use of the website and associated technology; and from trusted third-party verification and payment service providers. The categories of data we collect are set out in the table below.

pr888 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, or health data, except where health-related information is voluntarily provided in connection with a responsible gaming self-exclusion request, in which case it is handled with the highest degree of care and used solely for the purpose for which it was provided.

pr888 uses your personal data only for clearly defined and legitimate purposes. The specific purposes for which your data is processed are as follows:

• Account registration and management: To create, verify, maintain, and administer your pr888 player account, including enforcing the 21+ age restriction and one-account-per-player policy.
• Payment processing: To facilitate deposits via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT TRC20, and to process withdrawal requests to your registered payment methods.
• Identity verification (KYC): To verify your identity and age in compliance with our licence obligations and anti-money laundering requirements. This includes checking submitted documents against third-party verification databases where applicable.
• Fraud prevention and security: To detect and prevent fraudulent activity, unauthorised account access, bonus abuse, money laundering, and other prohibited conduct as defined in the pr888 Terms & Conditions.
• Regulatory compliance: To fulfil our obligations under applicable gaming, financial crime prevention, and data protection regulations as required by our international licensing authority.
• Customer support: To respond to your queries, complaints, account requests, and responsible gaming tool activations promptly and accurately.
• Platform improvement: To analyse aggregated usage patterns, betting behaviour trends, and technical performance data — all in anonymised or pseudonymised form — in order to improve the pr888 platform experience.
• Marketing communications: Where you have consented, to send you promotional offers including PSL betting specials, casino bonuses, slot promotions, and platform news. You may withdraw consent at any time.
• Responsible gaming: To monitor for indicators of problem gambling behaviour and proactively apply account safeguards where warranted, in line with our licence obligations.

pr888 does not use your personal data to make fully automated decisions that produce significant legal or similarly significant effects without human review. Where automated systems flag an account for investigation (for example, fraud detection), a human operator reviews the flag before any action is taken.

Every processing activity carried out by pr888 in relation to your personal data rests on one or more of the following legal bases:

• Contractual necessity: Processing that is necessary to perform the contract between you and pr888 — i.e., operating your player account, processing bets, and handling deposits and withdrawals.
• Legal obligation: Processing required to comply with applicable laws and our international gaming licence conditions, including anti-money laundering checks, age verification, and regulatory reporting.
• Legitimate interests: Processing carried out on the basis of pr888's legitimate business interests where those interests are not overridden by your rights — including fraud prevention, platform security, and platform analytics carried out in anonymised form.
• Consent: Processing for marketing communications and non-essential cookies, where your prior consent has been obtained. You may withdraw consent at any time without affecting the lawfulness of prior processing.

pr888 uses cookies and similar tracking technologies on the Platform to enable core site functionality, remember your preferences, analyse platform usage, and — where you have consented — deliver relevant promotional content. A cookie is a small text file stored on your device by your browser when you visit a website.

The cookies pr888 uses fall into the following categories:

• Strictly necessary cookies: Essential to the operation of the Platform. These enable you to log in, maintain your session, and use core features such as the sportsbook and casino lobby. These cookies cannot be disabled without breaking the Platform's functionality.
• Functional cookies: Remember your preferences such as display language, currency setting, and responsible gaming limit configurations to provide a more personalised experience.
• Analytical cookies: Collect aggregated, anonymised data about how players use the pr888 Platform — including which pages are visited most, how long sessions last, and where players navigate from — to help pr888 improve the platform over time.
• Marketing cookies: Used only where you have consented to receive personalised promotional content. These cookies help pr888 ensure that promotional messages — such as PSL betting offers or slot bonus alerts — are relevant to your interests rather than generic.

You may manage or disable non-essential cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of parts of the pr888 Platform. For most Pakistani players using Chrome or Firefox on mobile, cookie settings can be found in the browser's Privacy or Site Settings section.

pr888 does not sell, rent, or otherwise transfer your personal data to third parties for their independent commercial use. Personal data is shared with third parties only in the following strictly defined circumstances:

• Payment processors: Your financial data is shared with the relevant payment service providers — including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT network infrastructure — solely for the purpose of processing your deposits and withdrawals.
• Identity verification providers: Your identity documents and related data may be shared with third-party KYC verification services to confirm your age, identity, and the authenticity of documents submitted during account opening or when requested subsequently.
• Fraud detection services: Certain technical and transactional data is shared with fraud detection and anti-money laundering screening providers to protect the integrity of the pr888 Platform and all of its players.
• Gaming content providers: Limited session and technical data is shared with licensed game providers — including slot and live casino studios — to the extent necessary to facilitate gameplay and resolve any game-related disputes.
• Regulatory and legal authorities: pr888 may be required to disclose player data to relevant regulatory bodies, law enforcement agencies, or financial intelligence authorities in compliance with our licence obligations or applicable legal requirements. Such disclosures may be made without prior notice to the player where the law prohibits such notice.
• Corporate transactions: In the event of a merger, acquisition, or sale of all or part of pr888's business, player data may be transferred to the acquiring entity, subject to equivalent data protection commitments being maintained.

All third parties with whom pr888 shares personal data are required to process that data only for the specified purpose, to maintain appropriate security standards, and to handle the data in accordance with applicable data protection requirements. pr888 does not permit third-party service providers to use your data for their own marketing purposes.

pr888 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and our licensing obligations. The following general retention periods apply:

• Active account data: Retained for the duration of your pr888 account and for a minimum of five years following account closure, in accordance with anti-money laundering and gaming regulatory retention requirements.
• Transaction records: Deposit, withdrawal, and betting records are retained for a minimum of five years from the date of each transaction.
• KYC and identity documents: Retained for a minimum of five years from the date of submission or from the date of account closure, whichever is later.
• Marketing data: Retained until you withdraw consent or for a maximum of two years from the date of your last interaction with a pr888 marketing communication, whichever is earlier.
• Support communications: Retained for three years from the date of the last communication in a support thread.
• Technical and log data: Typically retained for 12 months from the date of collection for security and platform improvement purposes.

Upon expiry of the applicable retention period, pr888 will securely delete or anonymise your personal data in a manner that prevents reconstruction of the original data. Where anonymisation is applied, the resulting data may be retained indefinitely for analytical purposes as it no longer constitutes personal data.

pr888 operates internationally, and your personal data may be transferred to, processed in, and stored in countries other than Pakistan. These international transfers are necessary to operate the pr888 Platform and to provide the services described in this Policy.

Where personal data is transferred outside of Pakistan to jurisdictions that may not have equivalent data protection laws, pr888 ensures that appropriate safeguards are in place to protect your data. Such safeguards may include contractual data protection clauses with the receiving entity, or the receiving entity's participation in a recognised data protection framework.

By using the pr888 Platform, you acknowledge and consent to the transfer of your personal data to our servers and those of our service providers, which may be located in multiple jurisdictions internationally. In all cases, pr888 requires that any international recipient of your data maintains a standard of protection consistent with the principles set out in this Policy.

As a data subject, you hold a number of rights in relation to the personal data that pr888 holds about you. pr888 is committed to respecting and facilitating the exercise of these rights in a timely manner. Your rights include:

• Right of access: You may request a copy of the personal data pr888 holds about you, along with information about how it is used and with whom it is shared.
• Right to rectification: You may request that pr888 corrects any inaccurate or incomplete personal data held about you. For certain data fields, you can update your information directly within your pr888 account settings.
• Right to erasure: You may request that pr888 deletes your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing is unlawful. This right is subject to pr888's legal and regulatory retention obligations.
• Right to restriction: You may request that pr888 restricts the processing of your data in certain circumstances, for example while a correction request is being assessed.
• Right to data portability: Where processing is based on consent or contractual necessity and is carried out by automated means, you may request that pr888 provides your personal data in a structured, commonly used, machine-readable format.
• Right to object: You may object to processing based on pr888's legitimate interests, including profiling for marketing purposes. pr888 will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, please contact pr888's data support team at [email protected] with the subject line "Data Rights Request". pr888 will respond to all valid requests within 30 days. In complex cases, this period may be extended by a further 30 days, and you will be notified accordingly.

The pr888 Platform is strictly for individuals aged 21 years and above. pr888 does not knowingly collect, process, or store personal data relating to anyone under the age of 21. Age verification is a mandatory step in the pr888 registration process, and further KYC age checks may be conducted at any point during a player's account lifetime.

If pr888 becomes aware that personal data has been collected from a person under the age of 21 — whether through a fraudulent registration or otherwise — that account will be closed immediately, all associated funds will be forfeited, and all personal data relating to the underage individual will be deleted as soon as practicable, subject only to any retention obligations imposed by applicable law.

If you are a parent or guardian and believe that a minor in your care has accessed or attempted to register on the pr888 Platform, please contact us immediately at [email protected] so that we can take prompt action.

pr888 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• Encryption: Personal data and financial information are encrypted in transit using TLS (Transport Layer Security) and at rest using industry-standard encryption protocols.
• Access controls: Access to personal data is restricted to authorised pr888 personnel and contractors who require access to perform their role. All access is logged and audited.
• Two-factor authentication: pr888 offers two-factor authentication for player accounts to provide an additional layer of security beyond username and password.
• Regular security reviews: pr888 conducts periodic reviews of its data processing systems and security infrastructure to identify and remediate vulnerabilities.
• Incident response: pr888 maintains a data breach response procedure. In the event of a security incident that is likely to result in a risk to your rights and freedoms, pr888 will notify affected players in accordance with applicable regulatory requirements.

Whilst pr888 takes all reasonable steps to protect your personal data, no data transmission over the internet or electronic storage system is completely secure. You are responsible for maintaining the confidentiality of your pr888 login credentials and for notifying pr888 promptly if you suspect any unauthorised access to your account.

The pr888 Platform may contain references to, or links within game content sourced from, third-party game studios and content providers. This Privacy Policy applies solely to data processed by pr888 directly. It does not govern the privacy practices of any third-party service provider, game studio, or other external entity whose services are accessed via the pr888 Platform.

pr888 is not responsible for the privacy practices or the content of any third-party provider's systems or services. Players who interact with third-party game providers' own platforms, interfaces, or support systems do so subject to those providers' own privacy policies.

pr888 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law, or changes to our Platform. The date of the most recent revision is displayed at the top of this page.

Where changes to this Policy are material — meaning they significantly affect how your data is processed or your rights as a data subject — pr888 will provide reasonable advance notice via email to your registered address or through a prominent notice on the Platform before the changes take effect. Your continued use of the pr888 Platform following the effective date of any amendment constitutes your acceptance of the revised Policy.

We encourage you to review this Policy periodically to stay informed about how pr888 is protecting and using your personal data. The current version of this Policy will always be accessible at pr888.ws/privacy-policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or to pr888's handling of your personal data, please contact our support team. We aim to acknowledge all privacy-related enquiries within 48 hours and to resolve them fully within 30 days.

Data Support Email: [email protected]

When contacting us regarding a data rights request or privacy concern, please include your registered pr888 username, the email address associated with your account, and a clear description of your request or concern in your message. This helps our team locate your account records and process your request as efficiently as possible.

For questions specifically about responsible gaming — including self-exclusion requests, deposit limit adjustments, or account cooling-off — please visit the dedicated Responsible Gaming page or contact support directly. For general platform questions, the FAQ page covers most common queries. Full platform terms are available in the Terms & Conditions.